Service Product Manager

Dell is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and we’re committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.

Job Description

Quickly learn technologies as they are developed and released by Product Engineering teams.Perform customer and services maintenance testing (examples, code upgrade, system expansion, part replacement and remote connectivity)Drive enhancements to our customer and Services experience through collaboration with Services Program Management and Development EngineeringWork with Services teams to optimize operational excellence in our maintenance procedures.Effective communications through documentation, data analysis, and presentations of your findings to our stakeholders and product design influencers. SKILLS

Ability to quickly learn new technology and products (implementation level)Working knowledge of PC or Server Hardware and Components or troubleshooting experienceBasic programming or scripting knowledge such as one of shell or C++ or Python, Perl etc..Linux or Windows or Unix Basic System AdministrationIP or Fibre Channel Networking protocols experience or knowledge Understanding of Computing and Storage Virtualization a plusIT infrastructure, cloud architecture and industry knowledge a plus

Our Values

When you choose our company, you join a diverse world of innovative thought leaders. At our core is a commitment to workplace diversity, the sustainability of our planet, and community corporate involvement. We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities-all to create a compelling and rewarding work environment.

Business Unit

100 - EMC CORPORATE

Job Code

D00671 Advisor, Tech Program Mgmt

Function

Global Solutions

Business

EMC COPS

Region

EMEA

Job Function: Global Solutions