Sr Analyst, Ent Tech Services

Job Description:

GENERAL SUMMARY Applies general systems level technical expertise to standard to moderately complex systems level customer issues. Customer issues may be received by Support Centers through automated dial-homes, voice initiated technical calls from EMC Cu

EMC Values:

When you choose EMC, you join a diverse world of innovative thought leaders. At our core is a commitment to workplace diversity, the sustainability of our planet, and community corporate involvement. We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities-all to create a compelling and rewarding work environment.

Critical Hiring Criteria:

• Ability to work in a high-pressure environment.

• Problem solving skills.

• Troubleshooting skills.

• Exhibits confident behavior.

• Time management skills.

• Ability to work independently.

• Knowledge of job associated database/software/documentation.

• Customer focused.

Functional Area(s):

Customer Service & Support, Technical Support

Business:

EMC Corporate

Business Unit:

200 - STORAGE CORPORATE

Location:

Egypt - Cairo

AutoReqId:

189018BR