وظائف خدمة عملاء بشركة Linrco

CUSTOMER SERVICE

#LINRCO_EGYPT is Hiring #customer service #Email&Chat #Nasr_City

#QUALIFICATIONS
• Degree or diploma in relevant field
•Minimum one (1) year experience as a customer service representative.
•Prefer Experience in Mail&Chat.
•Very Good to Excellent communication skills in English.
#duties
•Respond to Customer / Employee queries in a timely and accurate way, email or chat as guided.
•Identify Customer / Employee needs and help Customer / Employee use specific features.
•Analyze & report the issues and problems raised by the client / Employee to the supervisor.
•Update our internal databases (SAP) with information about the issues and useful discussions with Customer / Employee.
•Monitor Customer / Employee complaints on social media and reach out to provide assistance