We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
The Loyalty Solutions team delivers end-to-end loyalty solutions for Issuers, close gaps in design, program management and analytics while being a multiplier for brand decisions and GDV growth creating sticky relationships. Grow Loyalty Solutions into a significant revenue & earnings contributor. We deliver marketing solutions to Merchants; focusing on low interchange markets; partnering with Issuers and Merchants develop ‘front-of-wallet’ product propositions for MasterCard consumers.
The Role
Develops product strategies and roadmaps to execute to ensure maximum penetration of market segments. Manages and maintains existing product lines on an on-going basis, including partner management. Conducts opportunity assessments on new ideas and concepts. Provides design specifications for product enhancements to Product Development. Defines business and technical requirements, and manages the relationships of technical resources and the Global Technology Organization to maintain and build out platforms.
The Responsibilities
Solicit input from customer teams, customers and third parties regarding development of new solutions and possible enhancements of product offerings
Compile market research and support opportunity assessments on new concepts and ideas
Development of business cases and requirements for new solutions
Participate in bringing solutions to market
Interface with customer relationship managers to test concepts and monitor issuer pilots
Transition new products into maintenance model
All About You
Experience in product management, product development, and project management desirable
Strong interpersonal, written and verbal communication skills
Strong organizational, planning and follow-up skills
Ability to manage work on several projects concurrently
Strong analytical skills
Detail oriented focus
Business Acumen with the ability to provide solutions that drive positive results to the customer and MasterCard
Self motivated with a proven track record of delivering success while operating within a team
Bachelor’s degree in business or equivalent work experience
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
