Customer Support

Serves local and global customers according to their SLA’s

Routes calls / sales opportunities to relevant owners 

 Provides update to customers and global portals 

 Provides updated information about client billing , shipping , warranties and other account i 

 Responsible for keeping records of information (call reports , visit reports …etc)

 Performs project coordinator role for project managers 

 Administrative tasks for Bab El Louk branch 

 Logs call to the system with all required details 

HR@FSITEG.com