Defined Solutions

وظائف دعم فنى القاهره, Egypt دوام كامل عدد المتقدمين : 1

شرح مهام الوظيفة

Technical Support Engineer is required to join our team in Egypt
Job Description:
– He/She will be responsible for
– supporting remote customers
– Monitor customers’ environments
– Read and prepare reports for support incidents.
– Escalate issues to technical teams.

Job Requirements:
– ITIL knowledge.
– Previous experience in customer support and SLAs.
– Working with ticketing systems.

Technical Knowledge
-Basic Knowledge in networking, Operating systems, Virtualization and backup solutions.

If you are interested please forward your cv

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ملخص الوظيفة

  • تاريخ النشر : منذ شهر
  • نوع الوظيفة : دوام كامل
  • المكان : القاهره, Egypt
  • النوع : اى نوع

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