Customer service for LINRCO EGYPT

LINRCO_EGYPT is Hiring customer service Email&Chat Nasr City
QUALIFICATION
• Degree or diploma in relevant field
• Minimum one (1) year experience as a customer service representative.
• Prefer Experience in Mail&Chat.
• Very Good to Excellent communication skills in English.
DUTIES
• Respond to Customer / Employee queries in a timely and accurate way, email or chat as guided.
• Identify Customer / Employee needs and help Customer / Employee use specific features.
• Analyze & report the issues and problems raised by the client / Employee to the supervisor.
• Update our internal databases (SAP) with information about the issues and useful discussions with Customer / Employee.
• Monitor Customer / Employee complaints on social media and reach out to provide assistance
If you are interested, please send your updated cv with the job title on the below email