Branch Manager job at EGBANK

وظائف مدير فرع القاهره, Egypt دوام كامل

شرح مهام الوظيفة


The Corporate Services Officer is responsible for marketing and selling the bank’s products and services through direct and cross selling techniques to corporate customers while maintaining a high quality service and developing relationships with corporate customers.

  • Identifies corporate customer needs and fulfils it with proper bank’s products or services
  • Handles corporate customers requests and inquiries related to their accounts, products, and services in a professional manner, with referring  them  to respective Relationship Managers whenever needed
  • Promotes and sells the bank’s products and services to achieve the yearly set targets
  • Ensures that brochures are up to date and in place
  • Receives trade finance requests (LCs, LGs, BCs… etc.) and fulfils them in a professional manner
  • Carries and handles efficiently custody items, keys as per custodian matrix and relevant policies and procedures
  • Contacts corporate customers to advise them on readiness of delivery items (certificates, cheque books …. etc.) and returned cheques
  • Uses cross-selling techniques with EGBANK existing corporate customers
  • Adheres to Branch Operating Model
  • Carries out any task requested by the Senior Corporate Services Officer and the Branch Manager
  • Makes calls upon request to EGBANK existing corporate client 
  • Number of corporate customers complaints and the recurrence of the same complaint
  • Customer satisfaction rate: customer feedback surveys and pulse checks
  • Achievement of individual sales targets and quality targets
  • Number of cross selling successfully conducted by the job holder
  • Constant availability of brochures
  • Number of times the job holder did not adhere to the Branch Operating Model
  • Number of T/F and accounts services error free applications
  • Number of remarks and recurrence of remarks in quality assurance individual reports
  • Number of remarks and recurrence of remarks in audit reports
  • Number of remarks and recurrence of remarks in compliance reports

you can apply through this link :

Apply Link


ملخص الوظيفة

  • تاريخ النشر : منذ أسبوع
  • نوع الوظيفة : دوام كامل
  • المكان : القاهره, Egypt
  • النوع : اى نوع

عن الشركة

  • إسم الشركة : EGBANK

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