وظائف مهندسين حديثي التخرج في شركة اورانج

وظائف تكنولوجيا المعلومات القاهره, Egypt دوام كامل

شرح مهام الوظيفة

SITA Incident & Change Desk

About the role

Job description

  • implement all simple and standard changes requested by the customer with full end-to-end responsibility
  • Support the delivery teams on simple change requests
  • Validate entry data for each change request.
  • Coordinates between different teams involved in the change implementation
  • Monitor and report quality of first time right and on-time change implementation.
  • Ensure and monitor delivery of change implementation within customer agreed down time.
  • Assess, prioritize, respond and report on time for expedited requests.
  • Continual customer communication during change requests lifetime
  • Accurate reporting for all change requests

About you

Skills and Qualifications

  • Very good interpersonal and communication skills
  • Able to understand complex Customer infrastructure and good understanding of Services proposed by Orange
  • Excellent customer skills and focus are required
  • Ability to work under pressure and to deal with multiple tasks
  • Preferred to have knowledge on delivered technologies:
  • CCNA certified is a plus
  • Fluent in English (French is a plus)

Additional information

Educational background and Professional Experience

  • B.Sc. Engineering, Telecommunications or Computer Science
  • 0 -2 years of experience in similar scope

you can apply through this link :

Apply Link

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ملخص الوظيفة

  • تاريخ النشر : منذ شهرين
  • نوع الوظيفة : دوام كامل
  • المكان : القاهره, Egypt
  • النوع : اى نوع
  • أقصي موعد للتقديم : Aug 13, 2022

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