وظائف البنك الاهلى الكويتي لحديثي التخرج

وظائف بنوك القاهره, Egypt دوام كامل

شرح مهام الوظيفة

Branches Universal Operations Officer

Job Purpose

Deliver high quality service to customers through:

1. Providing cash banking services

2. Delivering  high quality service to customers through executing clients' requests and providing assigned banking services

Key Accountabilities

Cash:

1. Cheque transactions: Handle customer requests for cheque collections, Draft cheques issuance.

2. Cash transactions Process cash transactions after verifying signatures, dates, numerical amounts, account funds & ID checks

3. Money transfers: Handling internal transfers, whether within same account or to other PBE accounts.

4. Document Processing Process all documents related to cash activities promptly and accurately to ensure customer’s satisfaction using different bank systems, and keep them updated accordingly.

5. Corporate governance Ensure all activities comply with corporate governance & regulatory/legal frameworks

Operations

1. Sales: Identify sales leads by talking to customers and understanding their requirements & directs them to sales team in the branch where a potential sales opportunity is identified.

2. Customer service: Deliver high quality customer service and exceed satisfaction goals by reducing customer complaints .Act as the first channel in implementing the Retention Strategy, by talking to the customers who want to close their accounts and offering them alternative solutions.

3. Customer administration: Send, receive and file confirmations and ensure transfers are properly processed and holds custody of all customers’ documents and direct them as required.

4. ATMs: Ensure that the branch and on-site ATM's are clean and presentable and report any issues to the Branch manager for follow – up. If it is observed that the ATM is not working, officer has to escalate to Branch Manager immediately.

 

Education

Bachelor's Degree or Equivalent Certification/Experience

Experience

From 0 to 4 years of banking experience

Competencies & Skills

Effective Communication,
Professional Ethics,
Customer Centric,
Result Focus,

you can apply through this link :

Apply Link

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ملخص الوظيفة

  • تاريخ النشر : منذ شهرين
  • نوع الوظيفة : دوام كامل
  • المكان : القاهره, Egypt
  • النوع : اى نوع
  • أقصي موعد للتقديم : Aug 13, 2022

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