Job Purpose

• Implementing the necessary processes to communicate with employees and insurance companies to achieve the requirements of health services for employees.

Job Responsibilities

• Communicates directly with the employees and the service provider in order to achieve the customer's requirements.
• Receives the bills due from the insurance company and matches them with addition and deletion operations to achieve the necessary work requirements.
• Collects and coordinates the data of the beneficiaries and delivers  Insurance company periodically and follows up the process of adding, deleting, and reissuing in order to meet the work requirements.
• Coordinates with the medical review the actual consumptions with the invoices received for the purpose of matching.
• Communicates with insurance companies on a daily basis with the aim of solving any obstacles in obtaining approvals.
• Immediately deals with any emergency situation and goes with the employee to the hospital if necessary in order to achieve the required service.
• Receives employee complaints in order to work on resolving them and avoiding recurrence.
• Makes the necessary communication periodically regarding the awareness necessary for the process of updates, such as “information or additional changes that occurred in the way of using the medical card or the medical network for the purpose of awareness.”.
• Receives the medical cards from the insurance company after printing them and handing them over to the Employee Relations Department, and reviewing the employee's signature on the receipt. In order to achieve the effectiveness of using the service.
• Coordinates and follows up with the Financial Department to pay the bills due to insurance companies in order to send payment receipts to insurance companies.

Qualifications

• Bachelor's degree in a Pharmacy or any relevant field.
• 1-2 years of experience in  the Medical insurance field.
• Males and Females are welcome to apply.
• Customer serviceability.
• Ability to complete and perform more than one job at a time.
• Knowledge of medical terminology.
• Good communication skills.
• Problem-solving skills.
• Microsoft Office proficiency.
• English language proficiency.