We’re searching for a Rental Sales Agents to join SIXT team. S/he will be responsible for managing customer inquiries and concerns regarding vehicle rental and advising on and up-sell optional extras according to customer needs. Complete transactions for vehicle rental in the front office desks. Monitor reservation and vehicle rental returns. Ensure a high level of customer satisfaction whilst adhering to our service standards.
Roles & Responsibilities
- Provide advice on car rental, up sell additional services, and accessories to clients according to their needs
- Complete car rental transactions in the from office desk
- Prepare the rental agreement along with other related documents
- Coordinate our premium vehicle fleet.
- Ensure a high level of customer satisfaction whilst adhering to our service standards.
- Organize the day-to-day activities in the station.
- Meet all sales and service targets
- Bachelor's degree in any discipline
- 1-3 years of sales or customer service experience (Rental agencies/Hospitality would be a great asset)
- Excellent command of English language
- Strong verbal and written communication skills
- Strong organizational skills and the ability to multi-task
- Ability to manage stressful or unusual situations to maintain good customer service