Credit Officer

Job Location: Algeria

Purpose of the Job

• The credit officer shall be responsible for implementing collection plans.

Job Responsibilities

• Accountable for achieving assigned team ACP and Monthly Collection Targets.
• Monitor, guide & evaluate Credit Executives’ actions and processes.
• Assist Credit Executives by joint visits of problematic customers.
• Communicate professionally and effectively with customers via phone, email or

personal visits for collection follow up and account reconciliations.

• Gather information on customers’ special requirements / changes on billing and
• payment processes to set up internal procedures.
• Generate weekly / monthly aging reports and create collection plan / calling list

for the month.

• Review AR aging and follow credit control procedures to ensure customer
• compliance to Aramex credit terms and limits.
• Review and approve new credit customer applications after proper credit check.
• Follow up on unresolved cases logged on GCS for closure and final resolutions.
• Timely action on Receipt voucher entries, follow up of return cheques, lost

cheques.

• Monitoring team cash accounts and forwarding reports for management action

on unpaid invoices.

• Maintain aging with no unpaid invoices pending beyond 90 days.
• Prepare weekly / monthly reports on delinquent accounts, problematic accounts

and none moving accounts for CMT & management review and action.

• Run quarterly AR aging report for clean-up action.
• Action all Accounts receivable related duties including credit executive’s duties

& responsibilities.

• Review and ensure all clients have completed Credit Application Form. Evaluate

for all levels of risk.

• Maintain and subscribe eligible clients for E-statement
• Maintain and assign E-invoice for all client products

BASIC/ JOB REQUIREMENTS

• Bachelor Degree in Accounting
• English Proficiency
• MS Office Applications (Word, Excel, Power Point & Outlook)

Competencies & Skills

Competencies:

Technical/Functional Knowledge & Skills

• Understand the technical language & components of the job.
• Understand what the results of a task, function, or process should be.
• Perform the job at a competent level of accomplishment.
• Accomplish tasks without asking for guidance or instruction.
• Learn changes in work routine or procedures.
• Learn to perform a task through on-the-job training

Customer Focus

• Dedicated to meeting the expectations and requirements of external & internal customers.
• Establishes & maintains effective relationships with customers and gains their trust & respect.
• Follows through, when asked, on customer inquiries, requests, complaints
• Takes personal responsibility for correcting customer-service problems
• Keeps customer up-to-date about progress.

Teamwork

• Genuinely values others’ input and expertise
• Displays willingness to learn from others
• Solicits ideas and opinions to help form specific decisions or plans
• Supports team decisions, is good team player, does his or her share of work
• Keeps other team members informed and up to date
• Shares all relevant or useful information
• Can solve problems with peers with a minimum of noise.

Innovation

• Tries to understand changes in work tasks, situations, and environment as well as the logic or basis for change
• Actively seeks information about new work situations.
• Quickly modifies behavior to deal effectively with changes in the work environment.
• Readily tries new approaches appropriate for new or changed situations.
• Does not persist with ineffective behaviors

Job Requirements (Experience and education)

• Bachelor’s degree Accounting . or related Business field.
• 4- 5 Years’ experience in the Accounting field is required.
• Strong written and verbal communication skills required
• Ability to deal with sensitive information in a confidential manner
• Time management skills
• Problem Solving