وظيفة مدير علاقات الشركات الصغيرة والمتوسطة ببنك القاهرة

Job Purpose:

Responsible for achieving the targeted growth of the SME portfolio according to the planned targets through maintaining and preserving trusting relationships with SME clients. He/she will be accountable for the entire credit granting process, including the consistent application of a credit policy, periodic credit reviews of existing customers, and the assessment of the creditworthiness of potential customers. Moreover, to act as point of contact for complaints and escalate issues as appropriate to ensure providing excellent customer service to customers

Job Responsibilities:

• Carrying out the executive role in achieving the planned growth of the portfolio of small and medium-sized companies in accordance with the planned annual targets.
• Developing a network of relationships to attract new clients and consolidating existing relationships with existing clients with the aim of developing credit transactions of the portfolio and increasing the bank’s profitability.
• Working to obtain credit approvals through the competent authorities The various institutions in the bank, follow up the implementation of their conditions and work to overcome obstacles and solve problems related to them.
• Grow the business by identifying new sales and business development opportunities that the business can maximize the value of those relationships.
• Identify key contacts at potential client companies to establish and foster relationships.
• Negotiates, underwrites and process new client cases and renewals of credit facilities.
• Seek opportunities to cross-sell or upsell to existing clients.
• Monitor and assess the activities of our competitors to proactively satisfy and retain our clients, develop and maintains knowledge of financial industry, economy, market conditions, rates, vendors and competition.
• Provide excellent service to maintain a positive reputation for the business.
• Resolve any customer complaints promptly and professionally.

Qualifications:

• from 2 to 4 years of experience as SMEs Relationship Manager.
• Credit Certified is a MUST.
• Proven ability to establish & maintain relationships with SMEs clients.
• Full awareness of bank product, services, policies, rules and regulation.
• Proven analytical and modeling skills and thorough understanding of the financial statements.
• Excellent understanding of lending practices.
• Excellent interpersonal, negotiation, communication skills.
• Self-driven, results-oriented with a positive outlook, and a clear focus on high quality and business profit.
• Strong presentation skills.