وظائف مسئول دعم بشركة راية

وظائف دعم فنى القاهره, Egypt دوام كامل

شرح مهام الوظيفة

Senior Cloud Support Administrator                                      

Raya Information Technology; a subsidiary of Raya Holding for Financial Investments is looking to hire a Senior Cloud Support Administrator with the below job responsibilities and qualifications:

  • Manage VMware Infrastructure/vSphere clusters on Production, Corporate and Test/Development environments
  • Align with Cloud operations team to perform second line troubleshooting if needed and Escalate incidents/problems to the second-tier support
  • Propose VM provisioning solutions to be analyzed and/or implemented
  • Evaluate and apply version updates to ESX hosts and vulnerability patches as needed
  • Cover Data Centers shifts 24/7 according to the shift schedule maintained by Data Center team leaders and perform Data Center physical eye check
  • Monitor and Support Data Center Infrastructure using Data Center monitoring tools
  • Facilitate Data Center customers’ visit with Security and Facility department
  • Log Customers’ equipment in the Data Center CMDB, establish the required relationships and ensure that it’s visible in the Data Center CMDB reports
  • Log all incidents and customer communications in the ticketing system, communicate the required RFO to the customer & respond within the agreed upon SLA

 

Skills

 

  • Bachelor degree in Computer/Electronics engineering
  • OS Certificate (MCSA, RHCA) is required.
  • Linux /Windows system administration.
  • Experience configuring and using VMware hypervisor “ESXi” and preferably to have good knowledge in open source hypervisors such as KVM
  • Knowledge Data Center hardware (Routers, Switches, Firewalls, IPSs, Servers, Storages, SAN switches, etc.)
  • Hands on Virtualization environments (VCA, VCP)
  • Knowledge of Storage Fundamentals (EMC – ISM) is preferred

you can apply through this link :

Apply Link

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ملخص الوظيفة

  • تاريخ النشر : منذ أسبوع
  • نوع الوظيفة : دوام كامل
  • المكان : القاهره, Egypt
  • النوع : اى نوع
  • أقصي موعد للتقديم : Mar 13, 2022

عن الشركة

  • إسم الشركة : Raya