وظائف بنك المشرق لحديثي التخرج

Personal Banking Advisor

About the job

Job Purpose:

• To delight internal and external customers over the telephone

Key Result Areas:

• Interact with customers over the phone to understand their banking needs.
• Provide excellent customer service to achieve customer loyalty.
• Resolve problems over the telephone on the spot.
• Convert sales opportunities in order to meet financial targets.
• Clarify and explain procedures and products over the telephone.
• Capture and report customer feedback towards continual product development

Knowledge, Skills And Experience

• University Graduate (preferably with some finance / banking or maths component).
• Bilingual, fluent in English and Arabic language
• 1 – 3 years’ experience preferably in call center
• Very customer focused
• Excellent communication skills
• Strong listening skills.