IT Help Desk job at Teqneyat Group

وظائف تكنولوجيا المعلومات القاهره, Egypt دوام كامل عدد المتقدمين : 8

شرح مهام الوظيفة

Teqneyat Group is hiring the below vacancies:
1) #IT_Help_Desk
• Installing and configuring and upgrading computer hardware and software
• Respond to support queries from help desk ticketing system, phone and email.
• Installing and upgrading anti-virus software to ensure security at the user level.
• Performing tests and evaluations on new software and hardware
• Installing and troubleshooting of CCTV
• Responsible for PCs, Printers, and related equipment (monitor, keyboard, mouse, hard drive, etc.).
• Managing employees' emails/accounts.
• Adding and updating inventory of all equipment, software, and license users
• Creating and updating IT data documentation if needed
• Bachelor’s degree in computer science or a related field.
• 0-2 years of experience working in a help desk environment
• A+, N+ is preferred 
• Excellent communication skills
• Highly organized to handle Help desk tickets effectively 
• Ability to diagnose and resolve basic computer technical issues
• Flexibility to work a variety of shifts
• Bachelor’s degree in computer science or a related field.
• 1-3 years of experience working in IT field
• Experience in data center virtualization (VMware & Hyper-V)
• Experience with network (LAN, WAN) installation, configuration and analysis
• Experience in Exchange and office 365
• Experience in data backup/recovery systems.
• Experience with Software and hardware installation
• Knowledge in Windows Server, antiviruses and Firewall fundamentals
• Very Good Knowledge of MCSA and MCSE, certification is preferred.
• Ability to work under pressure
• Ability to handle multitasking on a time
• Excellent communication skills
• Very good research and problem-solving skills 
• Flexibility to work a variety of shifts


ملخص الوظيفة

  • تاريخ النشر : منذ أسبوعين
  • نوع الوظيفة : دوام كامل
  • الخبرة : 1 year(s)
  • المكان : القاهره, Egypt
  • النوع : اى نوع

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