Tech Support Engineer III

Dell is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and we’re committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.

Job Description

GENERAL SUMMARY Applies general systems level technical expertise to standard to moderately complex systems level customer issues. Customer issues may be received by Support Centers through automated dial-homes, voice initiated technical calls from EMC Cu

Ability to work in a high-pressure environment.Problem solving skills.Troubleshooting skills.Exhibits confident behavior.Time management skills.Ability to work independently.Knowledge of job associated database/software/documentation.Customer focused.

Our Values

When you choose our company, you join a diverse world of innovative thought leaders. At our core is a commitment to workplace diversity, the sustainability of our planet, and community corporate involvement. We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities-all to create a compelling and rewarding work environment.

Business Unit

200 - STORAGE CORPORATE

Job Code

403085 Tech Support Engineer II

Function

Customer Service & Support

Business

EMC Corporate

Region

EMEA

Job Function: Customer Service & Support