Customer Relations Executive Job at Toyota Egypt

وظائف خدمة عملاء القاهره, Egypt دوام كامل

شرح مهام الوظيفة

Job Description

  • Handle customers’ issues and complaints.
  • Identify and assess customers’ needs to achieve satisfaction and keep following up.
  • Keen on the after-sales survey.
  • Welcome and greet customers and register all customer data in CRM System.
  • Record details of customer contacts and actions taken
  • Perform monthly analysis besides reports for the service center.
  • Provide customers with all information that they need.
  • Arrange all customer visits and handle them kindly to the Service advisor.
  • Make daily No Show Reports for Service customers and follow up to make new reservations

Job Requirements

  • Excellent communication skills
  • Listening skills
  • Problem-solving
  • Customer service orientation
  • Attention to detail
  • Adaptability
  • Teamwork
  • Stress tolerance
 
 

you can apply through this link :

Apply Link

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ملخص الوظيفة

  • تاريخ النشر : منذ شهر
  • نوع الوظيفة : دوام كامل
  • المكان : القاهره, Egypt
  • الراتب : 3000
  • النوع : اى نوع

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