Collections Officer Job at Arab Bank in 2021

About the job

Accountable for:

• Enhancing collection and reduce the delinquency ratios in Personal, Housing, and Auto loans, as well as credit cards.
• Identifying reasons of delinquency, and communicate them to all related department in order to reconsider the policies and processes of granting loans / credit cards.
• Following up the delinquent customers according to the bank’s policies, instructions and the daily collection reports to collect the delinquent loans.
• Studying the customers files ,who are required to be sent to the Credit Recovery Department.
• Following up the visa reports which hadn't paid to cover the required amounts through the Central Bank allowed period - 90 days - before classifying the account and following it.
• Making field visits for the delinquent customers who have been getting great amounts of loans to guarantee a kind of communication with them.
• Ensure completing of customer’s files documents that are diverted to the Credit recovery Department.
• Arrange with centralization operation unit to discount the available amount in customers' accounts that are authorized to restrict and assure the availability of the amounts.

Job Requirements:

• Min. 1-2 years experience in a related field
• Bachelor degree in Business Administration / Finance or Economics from a reputable university.
• Fluency in English is a must
• Excellent Communication and Time Mgt. Skills