Customer Relations Officer Job at U-Turn

Duties:

• Managing incoming calls and customer service inquiries (Front Office)

• Handle customer complaints, provide appropriate solutions and alternatives within guidelines, and follow up to ensure resolution.

• Conducting QY Survey calls, and promotion calls.

• Handling all relevant CRM activities and initiatives.

Requirements:

• Bachelor Degree

• Good English\Computer skills (will be tested)

• Min. 1 year of relevant experience.

• Background in Telesales/Call Centre is preferable

• Mokattam resident or nearby

• Females only