Receptionist For OPPO Egypt

Cairo & Giza

Job description

*Receiving the customers' devices

* Handle the customer complaint

* Register all data on the System (customer data and mobile data )

*Complaint analysis

* Contact with the maintenance department

* Contact the warehouse department for the accessories and spare parts price.

* Receiving money from the customer

* Contact with the financial department to finalize all financial cases

Job Requirements

* Bachelor degree

* Max. age: 27-28

* Proven customer support experience.

* V.good English language command.

* females / males

* Customer orientation and ability to adapt/respond to different types of characters.

* Excellent communication and presentation skills.

* Ability to multi-task, prioritize, and manage time effectively.