Drive complex data and online trend analyses to root cause issues and propose ways to improve processes and tools.
Candidate to be responsible for benchmarking and measuring the performance of various business digital operations projects, building and publishing detailed scorecards, dashboards and reports.
A part of your role will also require you to lead and support process improvement projects at the site and regional level.
Candidate will not only execute on the required skills but also be able to influence, educate, and drive results in a fast-paced, ambiguous environment.
Candidate will be a self-starter who is passionate about discovering and solving complicated problems, working with numbers, and
Draft references, policies or new processes to improve the customer experience and/or internal efficiency,Skills
3+ years of relevant experience in a business analyst, Digital experience, digital product role.
Strong Analytical skills – has ability to ask right questions, analyze data, draws conclusion by making appropriate assumptions.
Proficiency in other Microsoft Office tools such as Excel and Word.