Zara is now Hiring Sales Associate in Cairo Egypt

Department : Shop-Zara

Location : Egypt, Cairo

Job Title : Sales Associate

 : Role Purpose

The Sales Associate is responsible for serving customers on the shop floor and answering their needs in a timely manner in

order to ensure a high level of customer satisfaction and achieve optimum sales results

Qualifications, Experience, Knowledge

High School Degree

Good in English

Competencies

Planning and Organizing

Self – Development

Communication Skills

Cultural Awareness

Customer Focus

Initiative

Teamwork

: Key Accountabilities

Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards

Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives and following up on customers’ requests

Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms, incidents, suspicious activities

Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand’s image and coordination standards

Take accurate measurements for any needed alteration, assign price according to set price list (when applicable) and coordinate needed alterations