Customer service jobs in EgyptAir
شرح مهام الوظيفة
Call Center in Cairo Airport
from (0-3 ) years of Experience
Job description
Ensure that all customer interaction begins with the standard service greeting to
maintain service quality standard and provide daily service indicator report, also obtain
a satisfaction confirmation and customers’ suggestions for better service before leaving
the branch.
Refer products based on customer potential when possible and maintain good relation
with customers while working on increasing the customers’ base through getting NTB
referrals from the walk in customers.
Migration of customers to alternative channels and managing the customer traffic in the
lobby to reduce customer load on the Tellers area
Refer customers with outdated information to the concerned party to ensure updated
customers info
Managing the queuing system by understanding and resolving (when possible)
Customers inquiries and requests to achieve customer satisfaction
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ملخص الوظيفة
- تاريخ النشر : منذ 3 سنوات
- نوع الوظيفة : دوام كامل
- المكان : القاهره, Egypt
- النوع : اى نوع
عن الشركة
- إسم الشركة : EgyptAir
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