EDGE Developer

Dell is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and we’re committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.

Job Description

The Support and Deploy, Service Offering Development team is chartered with the development of professional service offerings that enable EMC’s Professional Services teams to position, sell and deliver high value consulting and product deployment services and solutions to our customers. At the center of the professional services offerings is the EMC Dynamic Generator for Engagements (EDGE). EDGE received the 2012 industry TSIA Star Award for innovation in professional services. EDGE is a proprietary solution that enables our field professional services team to efficiently scope, estimate and price customer engagements and to drive a globally consistent customer experience. EDGE is also where professional service offering content lives and provides value in the development, production and publication of service offering content, through the content management system (CMS) functionality.

The EDGE Development Architect owns the creation and quality of offering content that resides in EDGE. As a key member of the service development project team, his role interacts with a number of cross functional team members including Project Management, Service Design Leaders, Technical Writers and Service Architects. External to the direct team, this role also interacts directly with the EDGE Content consumers. The EDGE Development Architect provides leadership and guidance, to the Service Architects, to ensure EDGE content drives the maximum value. Working with the Global Theater Quote Centers, the primary users of EDGE, the EDGE Development Architect gains user perspective and identifies needs, challenges and opportunities to develop and refine EDGE content to drive maximum value of the service offerings.

The ideal candidate would be someone who thrives in a cross functional organization and who is motivated by the idea of translating knowledge into highly usable and valuable content that enables the success of the global professional services business.

Our Values

When you choose our company, you join a diverse world of innovative thought leaders. At our core is a commitment to workplace diversity, the sustainability of our planet, and community corporate involvement. We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities-all to create a compelling and rewarding work environment.

Business Unit

100 - EMC CORPORATE

Job Code

D03437 Advisor, Solutions Architect

Function

Global Solutions

Business

EMC COPS

Region

EMEA

Job Function: Global Solutions