Duty Manager

Key tasks

You ensure that all runs smoothly during the customer's stay. You organise the reception and look after customers with your team. You supervise the work of the receptionists in the team. You contribute to reaching your department's quantitative and qualitative targets. You implement brand and Group projects and identity points.

Sofitel and its Ambassadors The Sofitel brand is based on three core values guaranteed by each employee every day:

A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.

Through their actions and know-how, the Men and Women that are the creators of Sofitel’s luxury, offer clients a highly personalised service. By transforming every detail into a unique moment of pure comfort and elegance, they create and nurture a relationship with their guests.

The Sofitel values are also at the heart of the communication between employees. It is the legacy received and transmitted by all those involved in the brand to guarantee the continuity of the Sofitel spirit in the hotels and headquarters.

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