Tele Sales Agent

-Communicate with clients through the phone in order to solicit sales for the company’s products, solutions & services.

-Explain company’s products, solutions & services, answer customers’ inquiries.

-Obtain customer information and register it into system.

-Schedule meetings for sales team representatives to meet with prospective customers.

-Handle customer's requests & Solve Complaints.

-Deliver prepared sales talks, reading from scripts that describe products and services, in order to persuade potential customers to purchase a product or services also to make a donation.

-Contacting potential customers and presenting company’s product or services in order to maximize sales.

-Market research is sometimes another aspect of this role.

-Carry out other duties as assigned.

-Joined members will take training sessions in tele sales and marketing.

-Location: Maadi

-Send CV to: [Click to show email]

Job Requirements Outgoing and energetic attitudeIt’s a fact: We’ve all had bad customer service over the phone. (Some of us have smashed cell phones as evidence.) Now think back to those times when you had really good service... Remember how you were smiling after the call ended, because you got exactly what you needed? This is your motivation. Good listening skillsPractice active listening - don’t interrupt customers, but engage them. Make sure you understand what they’re asking. Ask questions. You may have scripts and cues to read from, but don’t be a robot. (And don’t tell them any bad jokes.) Multi-tasking abilityIf you’ve tried to program your DVR while eating lunch and text messaging your friend - all at once - then you should be cool juggling multiple tasks at work. Excellent problem-solving capabilitiesIf one train is heading west at 85 m.p.h. and another train is heading east at 72 m.p.h., then how long until…Zzzz. Just kidding, you won’t need this kind of problem-solving ability. But you will need to think fast and be creative to solve complex customer issues. Computer experienceYou should be familiar with basic programs (Windows, Excel, Word, etc.) and be able to enter data quickly. Most call centers have some system for recording call information. Industry: Computer Hardware Computer Software Information Technology Services