Tech Support Engineer III
Job Description
Accelerate your career as you help reinvent the value and impact of information for business everywhere. At EMC, we are leading customers on their journey to cloud computing by enabling them to store, manage, protect and analyze their information assets in a more agile, trusted and cost-effective way. If you are passionate about technology and want to be part of the information management revolution, join more than 50,000+ EMCers around the world who are leading the journey to the cloud.
Job Description
GENERAL SUMMARY Applies advanced systems level technical expertise to resolve standard to complex systems level customer issues. Customer issues may be received by Support Centers through automated dial-homes, voice initiated technical calls from EMC Cust
Ability to work in a high-pressure environment.Customer Service skill.Troubleshooting skills.Customer focused.Interpersonal skills.Presentation skills.Understanding of EMC's products and their value added to the customer.
Our Values
When you choose our company, you join a diverse world of innovative thought leaders. At our core is a commitment to workplace diversity, the sustainability of our planet, and community corporate involvement. We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities-all to create a compelling and rewarding work environment.
Business Unit
400 - SECURITY
Job Code
403086 Tech Support Engineer III
Function
Customer Service & Support, Technical Support
Business
RSA
Region
EMEA
Job Description
GENERAL SUMMARY Applies advanced systems level technical expertise to resolve standard to complex systems level customer issues. Customer issues may be received by Support Centers through automated dial-homes, voice initiated technical calls from EMC Cust
Ability to work in a high-pressure environment.Customer Service skill.Troubleshooting skills.Customer focused.Interpersonal skills.Presentation skills.Understanding of EMC's products and their value added to the customer.
Our Values
When you choose our company, you join a diverse world of innovative thought leaders. At our core is a commitment to workplace diversity, the sustainability of our planet, and community corporate involvement. We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities-all to create a compelling and rewarding work environment.
Business Unit
400 - SECURITY
Job Code
403086 Tech Support Engineer III
Function
Customer Service & Support, Technical Support
Business
RSA
Region
EMEA
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Job Summary
- Date Posted : 6 years ago
- Job Type : Full Time
- Location : Cairo, EG, Egypt
About company
- Company Name : RSA Security
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