Commercial Support Section Manager - English Section
Job Description
Lead a team customer support agents. (tech or non-tech)
Supervise Customer Care Agents, Customer Care Team Leaders , Customer Care Specialists.
Ensure daily management of operationnal activities.Systems and premises maintenance,monitor and measure performance.
Investigate customer complaints.
Evaluate and plan to maintain agreed service levels.
Coach and motivate team leaders
Lead a team customer support agents. (tech or non-tech)
Supervise Customer Care Agents, Customer Care Team Leaders , Customer Care Specialists.
Ensure daily management of operationnal activities.Systems and premises maintenance,monitor and measure performance.
Investigate customer complaints.
Evaluate and plan to maintain agreed service levels.
Coach and motivate team leaders
Primary Location: Egypt
Schedule: Full-time
Unposting Date: Sep 10, 2017, 5:59:00 AM
Req ID: 003PQZ
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Job Summary
- Date Posted : 6 years ago
- Job Type : Full Time
- Location : Egypt
About company
- Company Name : Schneider Electric
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