Manager, Account Management

Who is Mastercard?

We are the global technology company behind the world€™s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Manager, Account Management

Account Manager would be responsible for:

Manage MasterCard relationship with key customer accounts (banks)

Work under the guidance of the Country Manager to achieve business objectives

Demonstrate MasterCard thought leadership thru business knowledge transfer and sharing global best practices with the assigned accounts

Developing the accounts strategy, for the assigned accounts, in-line with the country objectives

Full ownership of the P&L of the assigned accounts.

Full ownership of the end to end relationship with the assigned accounts

Responsible for setting sales strategies as it relates to customer accounts that are aligned with geography strategy and achieving sales goals that drive market share, volume and revenue growth

Leads and manages existing customer relationships, and works to identify opportunities and customer needs

Partners with customers to deliver customized solutions and comprehensive consulting support

Responsible for pipeline management at the account level

Responsibilities

Contributes to the achievement of sales and net revenue targets

Assists with analysis of customer€™s business through profitability modeling, financial forecasting and competitive analysis

Assists in designing strategies, messaging and proposals for customers

Supports the management key customer relationships at manager levels

Collaborates with the account team and customers to plan, execute and monitor progress against annual business plans

Assists in local projects and cross-functional initiatives

Responsible on the Voice of Customer results

Role

Primary responsibility for managing the relationship at the assigned accounts and strengthen customer engagement at all levels

Lead and build business development strategy for each assigned account with full responsibility of the profitability

Engage with MasterCard cross functional team to design and execute tactical plans to execute the customer strategy and bring relevant business best practices

Leverage all MasterCard brand, sponsorship properties, products, and technological payment solution to identify new product opportunities and develop bespoke propositions to maximize segment penetration and exceptional customer value

Grow MasterCard share within the assigned accounts

Responsible for all administrative and operational issues relate to the assigned accounts

Uncover business opportunities and work with MasterCard cross functional team to assess new concepts and ideas of new products that support the market strategy

Work closely with the country manager to recommend and develop market strategy, business planning, expense management, budget, financial monitoring €¦etc.

Equal Opportunity Employer

Requisition ID: R-53370