Customer Service Agent
Job Description
FSIT FUJITSU is looking for a customer support employee :
1- Serves local and global customers according to their SLA’s
2-Routes calls / sales opportunities to relevant owners
3- Provides update to customers and global portals
4- Provides updated information about client billing , shipping , warranties and other account items .
5- Responsible for keeping records of information (call reports , visit reports …etc)
6- Performs project coordinator role for project managers
7- Administrative tasks for Bab El Louk branch
8- Logs call to the system with all required details
Skills Requirments
- Bachelor degree •
- Excellent communication skills •
- Good command of English •
- Very good computer skills •
- •
Ads
Job Summary
- Date Posted : 1 year ago
- Job Type : Full Time
- Location : Cairo, Egypt
- Salary : 1
- Gender : Any
- Application Deadline Date : Feb 20, 2023
About company
- Company Name : FSIT
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