Customer Service Representative for SG Egypt

Customer Service Representative is needed!
Job Description
-Responding to customer queries in a timely and accurate way.
-Acknowledging and resolving customer issues.
-Providing accurate, valid, and complete information by using the right methods/tools.
-Build sustainable relationships of trust through open and interactive communication.
-Identify and assess customers’ needs through active listening to achieve satisfaction.
-Follow communication procedures, guidelines, and policies.
Job Requirements
Graduated is a MUST
Cairo/Giza residency is preferable
Very good English
Customer service experience is a Plus
If you are interested, please send your updated CV