Call Center Manager at Fawry Microfinance

Fawry Microfinance is hiring “Call Center Manager” with the below qualifications:
Requirements:
1- University Degree Bachelor of business management, communication, or related field
2- 8-10 years of experience & 3-5 in managing call center unit. İs a must
3- Ability to lead a team not less than 20 employees is a must
4- Hands on experience in developing call center unit KPIs
5- Results Driven (results based on specific efficiency and productivity KPIs within predefined time frames)
6- Developing and Supporting the Team (Actively improves others’ skills, cooperate effectively, diplomatic conflict handler).
7- Integrity (Mutual trust, consistent with company ethics and values)
8- Excellent team player with strong interpersonal skills who fully participates in and supports Fawry initiatives

Interested candidates can send their CVs 
, mentioning the job title in the subject field