IT help desk at Rich Bake

FMCG Factory is looking for a skilled IT help desk to provide fast and effective support.
Main Responsibilities:
Providing support in person, over the phone, or via remote access.
Diagnosing issues with computer software, peripherals, and hardware.
Running software diagnostic tools and physically inspecting hardware systems.
Installing and upgrading hardware and software systems.
Requirements:
Bachelor’s degree in computer science or information technology.
3+ years’ experience as a help desk specialist.
Excellent analytical and diagnostic skills.
Advanced knowledge of help desk software and remote-access systems.
High-level communication skills.
Ability to troubleshoot complex hardware and software issues.
Location: Obour City
IT Department
Please, send your updated cv