Front Office Engineer

Job Responsibility:

Responsible for monitoring Alarms and providing technical support, including dealing with technical problems, maintenance team and so on.

Responsible for creating Trouble Tickets and work orders for network and service functionality and to escalate within the department /group.

Smooth handover between shifts by preparing handover report with current issues for next shift.

Job Requirements:

Fresh Graduate or 1-2 years of experience

Bachelor degree of telecommunication major

Has good team spirit

Flexibility with rotational shifts

Good command of English

Good user of Microsoft office package

Surrounding residents are preferred (Haram- Giza- 6th of October -