2 years Internship – Sales Support Specialist Intern

• Provide support to the business where necessary in order to achieve forecast and sales targets which may include supporting colleagues within the operational team

• Provide backup sales support where necessary

• Update and maintain prospects in CRM Tool and chase overdue prospects with the sales team, providing stats on prospects v orders received

• Ensure customer satisfaction by timely responding to all customer requests so that customers find it easy to do business with Philips Healthcare

• Attend conferences and exhibitions and carry out organizer duties where required

• Respond to general sales inquiries via mail, fax or telephone escalating where necessary

• Quotes and Tenders – provide support to team, processing quotes and preparing tenders, or providing quotation status overview to sales when necessary

• Keep up to date information about customer training received and entitlements

• Interaction with Marketing, Master Data and Order Desk to prepare QD output

• Get QD output approved by relevant Approvers according to Delegation Matrix.

• Ask Order Desk to place order based on Signed/Confirmed Commercial offer.

During this 2 years remunerated internship as a Sales Support Specialist you will have the opportunity to collaborate closely with the Health Care Sales Team and support them with orders creation and flow ups.

You are responsible for:

• Providing support to the business where necessary in order to achieve forecast and sales targets which may include supporting colleagues within the operational team

• Updating and maintaining prospects in CRM Tool and chasing overdue prospects with the sales team, providing stats on prospects versus orders received

• Ensuring customer satisfaction by timely responding to all customer requests so that customers find it easy to do business with Philips Healthcare

• Attending conferences and exhibitions and carry out organizer duties where required

• Responding to general sales inquiries and escalating where necessary

• Quotes and Tenders : providing support to team, processing quotes and preparing tenders, or providing quotation status overview to sales when necessary

• Keeping up to date information about customer training received and entitlements

• Interaction with Marketing, Master Data and Order Desk to prepare QD output

• Getting QD output approved by relevant Approvers according to Delegation Matrix.

• Follow-up with Order Desk to place order based on Signed/Confirmed Commercial offer. You are a part of the dynamic North East Africa Market Operation Healthcare Team .You will be reporting to the Commercial Operations Manager To succeed in this role, you should have the following skills and experience :

• Degree level education or equivalent

• Some administrative experience working in a corporate environment (would be an asset)

• Proficiency with MS Office Suite, particularly MS Excel

• Excellent communication skills

• Analytical and multitasking skills

• Teamwork and motivational skills

• Good written and verbal English

• Accuracy and attention to detail

• An ability to work under pressure and to deadlines

In return, we offer you the unique combination of a critical and challenging role and a creative and empowering office environment. You will be actively encouraged to make improvements, establish best in class service and have a direct impact on the success of Philips on a daily basis.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum at http://www.philips.com/b-dam/corporate/corporateblog/2016/PhilipsChronicDisease_5.jpg . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video .

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page at http://www.philips.com/a-w/careers/healthtech/working-at-philips/working-at-philips.html on our career website, where you can read stories from our employee blog at http://www.usa.philips.com/a-w/our-people/life-at-philips.html . Once there, you can also learn about our recruitment process at http://www.philips.com/a-w/careers/healthtech.html , or find answers to some of the frequently asked questions at http://www.philips.com/a-w/careers/healthtech/faq.html .