About the job

Job Description

Johnson & Johnson Egypt is recruiting for an Admin Support Specialist to be located in Cairo, Egypt.

Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science -- bringing innovative ideas, products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world.

Thriving on a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion. Proud to be an equal opportunity employer. And our culture is interconnected by the shared values of Our Credo. It’s a culture that celebrates diversity and diverse perspectives. It helps employees achieve an effective mix between work and home life and supports their efforts to have a positive impact on their communities.

Summary

of the job:

As part of the Egypt Admin Team, the Admin Support Specialist is responsible for the end to end administrative tasks relating to purchase order requests from the business.

Duties & Responsibilities

• Process goods/service order requests in the system and own the request until the request closure and payment to the supplier
• Daily tasks include creation of Purchase Requisitions in E-Marketplace (SAP Ariba) system, raising Request for Payment, initiate creation of non-commercial supplier requests, based on business requirements
• Collaborate with Business requester on request details, collaborate with Help Desk and regional support teams
• Collaborate with suppliers for any missing documentation and resolution of discrepancies; request credit note and follow up
• Record goods/service receipt in the system based on Business Requester confirmation (positive and negative Goods receipt)
• Purchase order Amendments as required and confirmed / approved by local business
• Ensure all Purchase requests follow compliance protocols
• Track business approvals on requests and follow up with approvers as required
• Resolve any discrepancies in the request matching process (Mismatch, Request for Information) within target time (KPIs)
• Modify / cancel the Purchase Order based on instructions from the business
• Closure of Purchase Orders within 90 days of “Need by Date” on purchase request
• Purchase order management, including of Reassignment of requests to additional preparers, delegation and reopening of requests when required
• Escalate any issues faced in the process with supervisor

Main performance measures (Performance Goals)

• Timely process of purchasing requests
• Resolution of discrepancies in matching process (Mismatch)
• Timely payment to supplier within set payment terms
• Demonstrates Credo based leadership principles in all interactions with internal and external stakeholders
• Ensure applicable company/healthcare, quality & BPRA compliance with all relevant country and EMEA requirements, company regulations, policies and procedures

Experience

Required

Qualifications

• Education: Bachelor degree
• Years of Experience: 0-2 years in similar admin position
• Language: English must be fluent (Arabic, French is a plus)
• Location: Cairo, Egypt

Leadership Behaviors Required

• LIVE OUR CREDO: Demonstrate and inspire the behaviors that reinforce Our Credo.
• CONNECT: Develop deep insights into the needs of our patients, customers, markets and communities.
• SHAPE: Drive innovation; anticipate and shape industry and market changes to advance health care globally.
• LEAD: Create an environment where leadership and talent development is top priority.
• DELIVER: Deliver results by inspiring and mobilizing people and teams.

Technical/Functional Skills Required

• Fluent in English - oral and written
• Experience with Finance or Procurement systems preferred (Ariba, SAP)
• Good communication skills
• Understanding of Accounts Payable process & ability to interpret financial information
• Problem solving, query resolution ability to deal with complex tasks and queries
• Accuracy and attention to details
• Able to demonstrate values consistent with J&J Credo