Senior Customer Services Specialist Job at SUD

Job reference

Ø Purpose of Role:

1- To implement the annual customer services plan.

2- To find ways to measure customer satisfaction and improve services.

3- To support and coach a team of customer services staff.

4- To handle face-to-face inquiries from customers.

5- To build a strong relationship with customers

Ø Skills/ Experience:

1. Bachelor’s degree in Law, business, economics, and a master’s degree is preferred.

2. Experience needed 5-7 years of Customer Services and real estate experience is a must.

3. Must be able to meet the demands of an ever-changing business environment.

4. Strong written and verbal communication skills, Customer Focus, leadership, and administrative skills.

Working Location:

New Cairo.