IT Help Desk Job

Nasr City, Cairo

Working Hours: 8:00 AM to 4:00 PM

Transportation provided

Job Requirements:

• Continuous monitoring and maintenance of computer systems and networks.

• Providing technical support to all user across the business.

• Responding and resolving the support requests and service tickets in a timely manner.

• Identifying, diagnosing and rectifying any issues in computer hardware, software, services and applications.

• Installing and configuring computer hardware, software, systems, networks, printers and scanners.

• Setting up AD accounts for new users and Email IDs.

• Repairing and replacing equipment as necessary.

• Ensure security through access controls, backups and firewalls

• Upgrade systems with new releases and models.

Benefits & Perks:

• Competitive salary.

• Social Insurance.

• Medical Insurance.