IT Help desk Job at Vogue International
Job Description
Essential Job Functions:
- Serving as the first point of contact for users seeking technical assistance over the phone or email.
- Performing remote troubleshooting through diagnostic techniques and pertinent questions.
- Walk the customer through the problem-solving process.
- Direct unresolved issues to the next level of support personnel.
- Install and upgrade computer components and software.
Social Skill Requirements:
- Ability to positively interact with others.
- Ability to communicate well verbally and in writing using the English language.
Aptitude Requirements:
-Workers must be able to read and write English legibly.
- Strong knowledge of Microsoft operating systems (Windows 7, 10).
- Strong knowledge of network devices / protocols
- Must be able to learn and retain new skills.
- 1-4 years help desk experience.
Benefits:
- Very competitive salary
- 8 working hours
- 2 days off
- Medical insurance
- Door to door Transportation
- Annual profit share
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Job Summary
- Date Posted : 3 years ago
- Job Type : Full Time
- Location : Ismailiyaha, Egypt
- Gender : Any
About company
- Company Name : Vogue International
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