HUAWEI is Now Hiring Customer Service

Create the problem ticket, and dispatch it to the corresponding engineer (team) based on product

line

Ensure that cases are raised within SLA time, and that entitlement check is performed

Essential Requirements:-

Over 2 years of experience in the Customer Service field

Excellent command of English is required; French is a plus

Good knowledge of MS Office

Candidate specifications

Agile oriented; focused on delivery and customer first

Adaptive; responsive for on-demand changes

Communicative; high communication skills

Open; collecting feedbacks and defining actions to improve

Team Player; joining team’s tasks proactively and taking initiative to support others

Ability to work on shifts

Ability to work under pressure