(EGY-Cairo) Manager, Technology Account Management

• *Who is Mastercard?**

We are the global technology company behind the world’s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless at https://www.priceless.com/ ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

• *Job Title**

Manager, Technology Account Management

• Design and deliver non-standard solutions in the market in accordance with local regulations whist managing relationships with non-traditional customers and government bodies.
• Manage internal stakeholders and present business opportunities with a clear understanding of the investments needed and potential risks of deployment.
• Must have great analytical skills and strategic understanding of the market status versus the solutions provided.
• Manage the execution of all mobile / mobile commerce related initiatives / activities across all participating entities such as MNO’s, banks, TPPs, service providers etc.
• Establish an end to end implementation process to ensure seamless customer on-boarding.
• Support mobile related implementations in both test as well as production environments.
• Provide and manage training materials for both external and internal customers around current & future mobile activities / functionalities.
• Ensure close co-ordination across all functions to have a proper pipeline / forecasting on all mobile initiatives in Egypt.
• Partner with key constituents both internally (Sales and acceptance teams, business leads, Area Heads, country managers and functional group heads), as well as external resources (customers and merchants, regulators, third party service providers) to ensure seamless execution of the strategy
• Provide on-going support for customers via telephone and email, subject to the level of service agreed to with the customer concerned.
• Provide key data and guidance to senior management for fiscal planning, evaluating financial requirements and meeting financial objectives.
• Assist in identifying process pain points (or needs) and the development/ implementation of procedures to enhance overall efficiency of the product roll out capabilities.
• Provide business knowledge and process enhancements across the entire development/technical lifecycle relative to products and services including, Service Delivery, Customer Implementation, and Service Management.

_Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law._

_If you require accommodations or assistance to complete the online application process, please contact_ Apply to send email to the employer_ _and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly._

Everyone wants easier ways to pay;

we invent them.

Checkout lines are slow;

we speed them along.

Merchants want more sales;

we give them data and insights.

People need financial access;

we connect them.

Corporate purchasing is complicated;

we make it simple.

Commuters are busy;

we speed them on their way.

Governments need greater efficiencies;

we help create them.

Small businesses are virtual;

we give them access to a world of buyers.

Retailers want to fight fraud;

we provide the tools.

**Requisition ID:** R-89681

About MasterCard
As a technology company in the global payments business, we operate the world’s fastest payments processing network, connecting consumers, financial institutions, merchants, governments and businesses in more than 210 countries and territories. Mastercard’s products and solutions make everyday commerce activities – such as shopping, traveling, running a business and managing finances – easier, more secure and more efficient for everyone