Customer Service Rep

Customer Service Rep

Call Center Jobs Alex, Egypt Full Time Applications : 1

Job Description

Since 1980, Temporary Solutions has been a preferred partner for Staffing in Recruiting to our clients in DC, Maryland and Virginia. We support a diverse range of industries, including higher education, State, City and Local Government entities, non-profit and commercial organizations and Fortune 500 companies. We are currently seeking Customer Service Representative for a trusted identity services company, this is a Temp to hire opportunity. Job Description The ideal candidate will be a professional who will be responsible for providing front line support for customers by providing general information and issue resolution for multiple programs. The individual will have the ability to work effectively and efficiently in a team environment, as well as, show initiative and commitment to the company’s goals. Necessary traits include promptness, efficiency, and the ability to multi-task. Essential Duties and Responsibilities;Receive inbound customer inquiries and provide them with accurate and complete information.Perform administrative (non-call) functions as needed to include; processing fingerprint cards, opening mail, and responding to electronic communications. Provide proactive support and outreach as directed. All other duties as assigned by management.Required Skills · Minimum 1 year experience in call center/ customer service environment is preferred. · Ability to use a computer and the programs offered by Microsoft as well as company created proprietary computer programs is required. · Ability to type 40wpm is required. · Excellent listening skills are required. · Excellent verbal and written skills are required. · CSR is aware that calls may be monitored and/or recorded for quality control purposes. · Spanish speaking ability a plus. Education / Certifications · A High School Diploma or equivalent is required · Bachelor’s degree is preferred To learn more about this opportunity, contact us at Apply to send email to the employer. If you are interested in applying for this position, please click the Apply Now button to upload your resume to our database. Read moreSee All

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Job Summary

  • Date Posted : 5 years ago
  • Job Type : Full Time
  • Location : Alex, Egypt

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