Hotel Front Desk Manager

FRONT OFFICE MANAGER DUTIES AND RESPONSIBILITIES: Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports for front office department. Trains, cross –trains, and retrains all front office personnel. Participates in the selection of front office personnel. Schedules the front office staff. Supervises workload during shifts. Evaluates the job performance of each front office employee. Maintains working relationships and communicates with all departments. Maintains master key control. email:jobstodaycanada@gmail.com