Tech Support Engineer III

Job Description:

GENERAL SUMMARY Applies advanced systems level technical expertise to resolve standard to complex systems level customer issues. Customer issues may be received by Support Centers through automated dial-homes, voice initiated technical calls from EMC Cust

EMC Values:

When you choose our company, you join a diverse world of innovative thought leaders. At our core is a commitment to workplace diversity, the sustainability of our planet, and community corporate involvement. We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities-all to create a compelling and rewarding work environment.

Critical Hiring Criteria:

• Ability to work in a high-pressure environment.

• Customer Service skill.

• Troubleshooting skills.

• Customer focused.

• Interpersonal skills.

• Presentation skills.

• Understanding of EMC's products and their value added to the customer.

Functional Area(s):

Customer Service & Support, Technical Support

Business:

RSA

Business Unit:

400 - SECURITY

Location:

Egypt - Cairo

AutoReqId:

179505BR