Job Title ATM Incident Management Call RepresentativeVacancy Deadline(mm/dd/yy) 11/30/2017Languages English.Languages English, ExcellentCountry EgyptCity GizaJob Category Customer Service, Data EntryJob Type Full TimeJob Level Junior
Description -Applies knowledge of problem routing, tracking and escalation procedures; Applies knowledge of data entry software applications and related desktop tools.-Accepts and routes calls; Gathers problem information and records data in desktop tools-Monitors incident status and escalates cases that are not resolved in a specific time frame.
Qualifications A Bachelor degree in commerce, information technology or relative. Fluency in English is a must. ICDL.Gender MaleCar owner AnyEducation major English LanguageExperience 0 – New Graduate Years.Other Skills ICDL.Salary (L.E.) 2000 – 4000 EGP