Job Summary Manages Health & Safety operations on a daily basis. Provides for the protection and safety of property assets, employees, guests and property, accident and fire prevention and response. Verifies that all areas of the property are safe and secure. Maintains logs, certifications and documents required by law and standard operating procedures. Strives to continually improve guest and employee satisfaction while maximizing the financial performance of the department.
CANDIDATE PROFILE Education And Experience High school diploma or GED; 5 years’ experience in the security/loss prevention or related professional area.
OR Bachelor’s degree from an accredited university in Criminal Justice or related major; 4 years’ experience in the security/loss prevention or related professional area in a supervisory capacity.
CORE WORK ACTIVITIES Managing Security Operations Assists in the development and implementation of emergency procedures. Recommends follow-up action for security breaches. Conducts investigation of all losses of property assets and refers to proper management for disposition. Deploys Health & Safety staff to effectively monitor and protect property assets. Complies with all safety management guidelines and procedures. Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service. Conducts periodic patrols of entire property and parking areas. Recognizes success across areas of responsibility. Handles guest problems and complaints, settles disputes, and resolves grievances and conflicts, or otherwise negotiates with others. Identifies and makes recommendations for minimizing physical hazards and unsafe work practices. Implements action plans to monitor and control risk. Maintains required reports and documentation regarding patrols of property and parking areas. Provides means for obtaining necessary medical attention on a timely basis. Conducts hourly employee performance appraisals. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Completes disciplinary procedures and documentation according to standard and local operating procedures (SOPs and LSOPs) and support the peer review process. Maintains first aid and CPR certifications required for security officers. Implements local authority requirement for security and safety.
Leading Security Teams Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to security officers. Celebrates successes by publicly recognizing the contributions of team members. Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Solicits employee feedback, utilizes an \