Senior CX Presales Consultant with Arabic and French

Senior CX Presales Consultant with Arabic and French

Preferred Qualifications

Oracle SaaS, CRM PreSales Consultant( Arabic Speaking)

Position is based in Cairo, Egypt.

Due to the rapid expansion and

aggressive growth plans of our Customer Experience (CX) SaaS product line, we are seeking experienced and

energetic pre-sales consultants to support this leading edge

Software-as-a-Service (SaaS) solution.

The successful candidate must have significant experience in pre-sales support

for CRM applications and / or hosted business applications. Preference will be

given to candidates already working with software-as-a-service solutions.

Training will be given in our Fusion

CRM - Sales, Service and Marketing solutions

and the successful candidate will be expected to understand all aspects of the

service very quickly (solution, integration, delivery, architecture, security,

etc.)

RESPONSIBILITIES:

• Provide expert support to the sales

force on major opportunities

• Contribute to formal bids and

Invitations to Tender

• Working with customers to

understand their business issues and formulate value propositions.

• Deliver demonstrations, workshops

or manage proofs-of-concept (POCs)

• Work as part of sales team to

formulate account strategies and help identify opportunities.

• Working with Partners to transfer

knowledge and build joint value propositions

• Provide training to the Oracle

field sales and SC teams

• Develop competitive knowledge and

leverage in sales cycle.

• Keep up with industry trends and

best practices.

QUALIFICATIONS

• Fluency in English and Arabic is a must, French is advantageous

• Experience in business application

software

• Minimum 5-7 years experience of

pre-sales support with software vendor

• Business or Computer Science Degree

with emphasis on business applications

SPECIFICATION

• Experience in Sales, Service,

Marketing business applications, CRM as a user, implementer or supplier

• Good appreciation of internet / web

applications and desktop/office automation software.

• Exhibits good planning and time

management skills.

• Skilled in presenting and

demonstrating with good objection-handling skills

• Excellent verbal and written

communication skills.

• Self motivated and able to work

under pressure.

• Ability to work as a team, yet work

independently on complex problems.

• Excellent customer interfacing

skills and ability to persuade.

• Experience in a sales environment

preferred.

. Great negotiator

• Experience in systems analysis or client needs analysis.

Detailed Description and Job Requirements

The primary focus of a Sales Consultant (Pre-sales) is to become an expert in a core set of Oracle products and solutions and to present the value proposition and benefits of our solutions to our partners, prospects and customers and internally to our sales force

As a Senior Sales Consultant you will be responsible for providing presales technical / functional support to prospective clients and customers while ensuring customer satisfaction with minimal supervision, through on-line/in person sales efforts. Acts as a technical resource for less experienced Internet Sales Consultants. Develop and deliver high quality standard Oracle presentations and demonstrations. Present and articulate advanced product features and benefits, product future direction and overall Oracle solutions. Design, validate, and present Oracle software solutions to include advanced product concepts, future direction, and 3rd party complimentary products. Develop and manage reference sites through high quality technical, professional client relationships. Support sales team in online/in-person selling efforts with minimal supervision. Develop and deliver proposed solution to customers. Approximate percentage of face to face interaction with customers to perform responsibilities is 10%

Job duties are varied and complex, needing independent judgment. May have project lead role. 5 years vendor (sales and marketing) experience. 5 years relevant computer applications or database/tools. Demonstrated proficiency in one multi-user operating system. Through knowledge of system and application design. Strong verbal and written communication skills: needs analysis, positioning, business justification, closing techniques. Demonstrated ability to solve complex technical problems with accounts in complex technical environments. Ability to travel as needed. BS degree or equivalent; advanced degree desirable.

Job: Pre Sales

Location: EG-EG,Egypt-Cairo

Job Type: Regular Employee Hire

Organization: Oracle