Assistant Manager, Loan Funding
PenFed is hiring an Assistant Manager, Loan Funding in our Alexandria, Virginia location. The primary purpose of this job is to oversee a team of Loan Funding Specialists, while performing second level loan funding and processing duties with the goal of minimizing potential risk for the Credit Union through accurate and thorough verifications of the specialists as well as being the second level support to the dealer body and internal /external customers.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.
Responsible for achieving monthly objectives as established by leadership.Act as the main point of contact for PenFed Management, area dealer management, various dealers, as well as Credit Union staff and members. Lead a small team of Loan Funding Specialists to ensure the highest standard of customer service. Provide second level support for internal/external customers, vendors and team members. Responsible for auditing and monitoring all loan funding activities. Ensure loan funding team is meeting daily individual objectives, provide training as needed to support excellent customer service. Prepare communication of all suspicious fraudulent activity and submit to appropriate Security personnel. Build strong working relationships with Sales, Credit and Operations team as well as the Dealership organizations. Ability to utilize loan calculators to execute basic financial mathematics including simple interest calculations and amortization schedules.Accurately articulate and apply BSA regulations and requirements utilizing lending practices and industry standard processes.Process sensitive documents in a timely and accurate manner, using familiarity with Truth in Lending, Reg. B and FCRA.
Education And Experience
Equivalent combination of education and experience is considered.
Minimum of one year supervisory experience preferred with previous customer service/administrative required, financial industry experience and dealers preferred.Minimum one (1) to (2) years' experience processing vehicle loans preferredWell-developed verbal and written communications skills, along with strong customer service orientationMust be able to work an occasional Saturday.
Licenses and Certifications
There are no additional certifications required.
While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.
Founded in 1935, and still growing, we began as the War Department Federal Credit Union. Today, PenFed is one of the country’s strongest and most stable financial institutions with over 1.5 million members and over $21 billion in assets. We serve members in all 50 states and the District of Columbia, as well as on military bases in Guam, Puerto Rico and Okinawa.
Our mission isn’t simply to help our members get by. We exist to help them realize every ounce of their potential. We exist to educate, and to encourage. We exist to usher their dreams into the land of reality.
We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more.
Equal Employment Opportunity
PenFed will maintain and observe personnel policies which will prohibit discrimination or harassment against a person because of race, color, creed, age, sex, gender, religion, national origin, ancestry, genetic information, military or veteran status or obligation, the presence of a physical and/or mental disability and all other statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same.
PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 703-838-1568